Refund policy

To be eligible:

  • The return/exchange request must be made within 7 days of delivery.
  • The product must be unused, unworn, unwashed, and in its original condition.
  • The product must have all original packaging, tags, and labels intact.
  • Products that have been damaged, stained, washed, altered, or used may not be accepted.
  • For hygiene reasons, undergarments and innerwear cannot be returned or exchanged once opened or worn, unless the product is defective or the wrong item was sent.